Error Codes

An overview on error status codes, causes, and quick fix solutions

Code	Cause	Solution
400 - Invalid Request	Misconfigured request	Ensure your request is a Valid JSON and your API Key is correct. Also ensure you're using the right prompt format - which is different for Mistral and LLaMA models.
401 - Authentication Error	Missing or Invalid API Key	Ensure you are using the correct API Key and supplying it correctly
402 - Payment Required	The account associated with the API key has reached its maximum allowed monthly spending limit.	Adjust your billing settings or make a payment to resume service.
403 - Bad Request	Input token count + max_tokens parameter must be less than the context length of the model being queried.	Set max_tokens to a lower number. If querying a chat model, you may set max_tokens to null and let the model decide when to stop generation.
404 - Not Found	Invalid Endpoint URL or model name	Check your request is being made to the correct endpoint (see the API reference page for details) and that the model being queried is available
429 - Rate limit	Too many requests sent in a short period of time	Throttle the rate at which requests are sent to our servers
500 - Server Error	Unknown server error	This error is caused by an issue on our servers. Please try again after a brief wait. If the issue persists, please
503 - Engine Overloaded	Our servers are seeing high amounts of traffic	Please try again after a brief wait. If the the issue persists, please contact support

If you are seeing other error codes or the solutions do not work, please contact support for help.